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Online Therapy: Pros, Cons, and Best Platforms

Are you thinking about receiving online therapy? Before determining if therapy online is best for you, you should weigh the benefits and drawbacks of the new treatment options made possible by the internet.

Online Therapy

Online Therapy

Online therapy is typically more accessible and less expensive than in-person treatment, and it gives you the privacy and convenience of sessions from the comfort of your own home. We can promise you, though, that not all services are made equal because we are a registered social worker and former therapist. 

We have been investigating and thoroughly evaluating 55 various firms for the past three years in an effort to identify the finest online treatment services. During that time, we have accumulated hundreds of evaluations and thousands of pages of personal insights from testers around the nation. 

We have compiled all of this knowledge into my online therapy guide, where we will cover all the essential details concerning the main online treatment platforms.

Pros and Cons of Online Therapy

Online Therapy

Some benefits and drawbacks of online therapy.

Pros of Online Therapy

  • Cost: When scheduling several sessions at once, therapists who join virtual therapy networks may provide lower monthly fees. Prices may go up later, even if the business guarantees better access to a therapist at reduced weekly or monthly charges. Asking your insurance company if online sessions are covered is another thing to think about.
  • Convenience: You may communicate with a therapist at any time and from almost anywhere using virtual methods like emailing and texting. Quick and easy access to therapeutic help is made possible via online services.
  • Simple Access: For people who struggle to arrange childcare or commute to in-person therapy appointments, online solutions offer simpler access to therapeutic help. According to one study, virtual connections might help lessen social anxiety related to sharing real locations with other people.
  • Decreased Stigma: Some of the unpleasant emotions connected to going to an in-person therapy session can be lessened by online treatment choices. By setting up and keeping appointments from the comfort of your own home, online therapy sessions let you restrict encounters.
  • Effective care: Research has demonstrated that online treatment, especially cognitive behavioral therapy, is just as successful as in-person therapy.

Cons of Online Therapy

  • Dependent on Technology: You and your therapist must have an internet connection to participate in video conferences. You might not be able to connect when you want to or need to because one or both of you might lose service. Talk to your therapist about this so you know how things will be handled if internet connectivity is disrupted.
  •  Boundaries of Care: Effective online care alternatives are limited for some more severe mental health issues that may necessitate in-person sessions. Additionally, therapists who join virtual therapy networks to augment their income may experience burnout, which might result in lower-quality service.
  • Communication Barriers: Email and text messages may limit the level of understanding that you and your therapist can achieve. Communication might feel constrained in the absence of nonverbal clues and body language. Additionally, patients shouldn't think that a therapist is available at all times.
  • Privacy and Confidentiality Issues: When it comes to teletherapy, privacy and confidentiality might be major issues. Your personal health information may be at risk due to malware, email phishing, and cyber breaches. Additionally, participating in a virtual therapy session in a public setting or at home may expose you to the risk of others listening in on your private discussions.

Best Platforms for Online Therapy

Online Therapy

  • Talkspace: Offers a range of programs, including text-based chat and live video sessions, and is frequently suggested for those with insurance. 
  • BetterHelp: Well-known for its accessible and user-friendly platform, it provides a range of contact channels. 
  • Amwell: Offers conventional medical consultations in addition to a variety of mental health treatments. Its price structure is session-based. 
  • Brightside: Provides crisis assistance services and is well-regarded for helping people with anxiety and sadness. 
  • Thriveworks: If you're looking for a provider that is covered by the majority of major insurance policies, Thriveworks is a fantastic choice. 
  • Online-therapy.com: Because it is designed especially for this method, online-therapy.com is a great option for anybody interested in Cognitive Behavioral Therapy (CBT). 
  • Talkiatry: Focuses on mental health issues and can prescribe drugs.

Commonly Asked Questions

Which is more successful, in-person or online therapy?

Online treatment is equally as beneficial as in-person therapy, according to studies. Among the drawbacks are a decrease in nonverbal clues and the absence of an emotional bond between the client and the therapist.

What drawbacks might online counseling have?

The need for a dependable Internet or mobile phone service, the lack of interpersonal relationships and nonverbal communication, and the decreased efficacy of virtual therapy in addressing more severe mental health issues are some drawbacks.


Is internet treatment less expensive than face-to-face therapy?

The cost of online and in-person therapy is often the same. However, if the therapist operates an internet-only practice without the expense of an office, online therapy could be less expensive. When using virtual treatment, you can save money by not having to pay for childcare or transportation.

Why is face-to-face treatment superior to virtual therapy?

Online treatment might not offer the same level of privacy, security, and professionalism as in-person therapy. During in-person sessions, your therapist can better grasp your needs by observing your body language and nonverbal communication.

Are online counselors trustworthy?

Not every "online therapist" is trustworthy. Make sure your therapist is licensed in your state, such as a certified clinical social worker or marital and family therapist, just for peace of mind. Psychiatrists and/or psychologists will also be available at the top online treatment services.

Which kind of therapy would be best for me?

Your particular requirements, interests, and goals for therapy will all play a role in choosing the ideal therapist for you. For instance, a more direct therapist may be preferred by one individual, whilst a more sympathetic professional may be preferred by another. 

It all comes down to deciding what matters most to you—for instance, qualifications or experience—and choosing a therapist who meets those requirements.


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